{"id":913,"date":"2025-03-11T12:22:48","date_gmt":"2025-03-11T12:22:48","guid":{"rendered":"https:\/\/hotelpresidentsalou.com\/questions-frequemment-posees\/"},"modified":"2025-06-26T15:07:17","modified_gmt":"2025-06-26T15:07:17","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/hotelpresidentsalou.com\/fr\/questions-frequemment-posees\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_62ba3e1f height_medium full_height valign_center with_img\"><div class=\"l-section-img\" role=\"img\" data-img-width=\"1366\" data-img-height=\"803\" style=\"background-image: url(https:\/\/hotelpresidentsalou.com\/wp-content\/uploads\/2025\/03\/Hotel-President-Salou-preguntas-frecuentes.jpg);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto width_full type_sticky\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row us_custom_e6ac06f1 reservaPc hide_on_tablets hide_on_mobiles height_auto width_full type_sticky\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row hide_on_tablets hide_on_mobiles via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-overlay\" style=\"background:#f0f1e8\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-html\"><div id=\"formularioReservaCabecera\" class=\"formularioReservaCabecera\">\n  <form method=\"POST\" action=\"https:\/\/www.faciltef.com\/acinet2\/ShoppingCenter\/Search\" target=\"_blank\">\n    <div class=\"date-container\">\n        <input class=\"fecha\" type=\"text\" placeholder=\"CHECKIN\" name=\"checkin\" readonly>\n        <i class=\"fas fa-calendar-alt calendar-icon\"><\/i>\n    <\/div>\n    <div class=\"date-container\">\n      <input class=\"fecha\" type=\"text\" placeholder=\"CHECKOUT\" name=\"checkout\" readonly>\n      <i class=\"fas fa-calendar-alt calendar-icon\"><\/i>\n    <\/div>\n    <div class=\"input-container\">\n      <select name=\"adults\">\n               <option value=\"0\" selected>ADULTES<\/option>\n               <option value=\"1\">1<\/option>\n               <option value=\"2\">2<\/option>\n               <option value=\"3\">3<\/option>\n               <option value=\"4\">4<\/option>\n     \n            <\/select>\n\n<i class=\"fas fa-male\"><\/i>\n    <\/div>\n    <div class=\"input-container\">\n       <select name=\"children\">\n               <option value=\"0\" selected>ENFANTS<\/option>\n               <option value=\"1\">1<\/option>\n               <option value=\"2\">2<\/option>\n               <option value=\"3\">3<\/option>\n               <option value=\"4\">4<\/option>\n         \n            <\/select>\n\n<i class=\"fas fa-child\"><\/i>\n    <\/div>\n    <div class=\"input-container\">\n      <input type=\"text\" name=\"promocodeaci\" placeholder=\"CODE PROMOTIONNEL\">\n<i class=\"fas fa-ticket-alt\"><\/i>\n    <\/div>\n    \n    <div class=\"input-container boton\">\n      <input type=\"submit\" name=\"reserve_ahora\" value=\"R\u00c9SERVE\">\n    <\/div>\n\n\n      <input type=\"hidden\" name=\"lang\" value=\"fr\">\n    <input type=\"hidden\" name=\"gateway\" value=\"6IN0qtIOOSfDcTWgvbSfuxCsQyUVHBbG\">\n  <\/form>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h1 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Questions fr\u00e9quemment pos\u00e9es<\/span><\/span><\/h1><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Comment s&rsquo;y rendre <\/h3>\n<p>H\u00f4tel situ\u00e9 dans une zone pi\u00e9tonne du centre de Salou, tr\u00e8s proche de tous les services, de la station de taxis, de la plage, du club nautique et de l&rsquo;arr\u00eat de bus.<\/p>\n<p>Si vous venez en voiture, l&rsquo;h\u00f4tel ne dispose pas de parking, mais \u00e0 200 m se trouve un parking souterrain public et surveill\u00e9 pour environ 18 \u20ac\/jour.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_text\"><div class=\"w-iconbox-icon\" style=\"font-size:1.7rem;\"><i class=\"fal fa-bus\"><\/i><\/div><div class=\"w-iconbox-meta\"><p class=\"w-iconbox-title\">3 minutes de l&#039;arr\u00eat de bus.<\/p><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_text\"><div class=\"w-iconbox-icon\" style=\"font-size:1.7rem;\"><i class=\"fal fa-train\"><\/i><\/div><div class=\"w-iconbox-meta\"><p class=\"w-iconbox-title\">15 minutes de la gare.<\/p><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_text\"><div class=\"w-iconbox-icon\" style=\"font-size:1.7rem;\"><i class=\"fal fa-taxi\"><\/i><\/div><div class=\"w-iconbox-meta\"><p class=\"w-iconbox-title\">1 min de la station de taxis.<\/p><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_text\"><div class=\"w-iconbox-icon\" style=\"font-size:1.7rem;\"><i class=\"fal fa-parking\"><\/i><\/div><div class=\"w-iconbox-meta\"><p class=\"w-iconbox-title\">200 mts du parking public &quot;Mercado Municipal&quot;.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_f6f9ac54 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-html\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d12030.621693485708!2d1.1314865!3d41.0765241!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12a15a2b751addcb:0xc8e9ae115e4a13db!2sHotel President!5e0!3m2!1ses!2ses!4v1741603293585!5m2!1ses!2ses\" width=\"100%\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Adapt\u00e9 \u00e0 la mobilit\u00e9 r\u00e9duite ?<\/h3>\n<p>Oui, toutes les installations de l&rsquo;h\u00f4tel sont accessibles aux personnes handicap\u00e9es et nous disposons \u00e9galement de chambres adapt\u00e9es aux personnes \u00e0 mobilit\u00e9 r\u00e9duite.<\/p>\n<h3>Quels sont les services propos\u00e9s par l&rsquo;h\u00f4tel ?<\/h3>\n<p>R\u00e9ceptionnistes 24 heures sur 24<\/p>\n<p>Une connexion WIFI gratuite est disponible pour les clients de l&rsquo;h\u00f4tel dans tout l&rsquo;\u00e9tablissement.<\/p>\n<p>Modes de paiement accept\u00e9s : par carte de cr\u00e9dit et en esp\u00e8ces en euros.<\/p>\n<p>Les chambres sont \u00e9quip\u00e9es d&rsquo;un mini-r\u00e9frig\u00e9rateur et d&rsquo;un coffre-fort, au prix de 3\u20ac\/jour.<\/p>\n<p>Les heures d&rsquo;ouverture du restaurant pour le petit-d\u00e9jeuner sont de 8h \u00e0 10h, sous forme de buffet.<\/p>\n<p>Les chambres sont nettoy\u00e9es tous les jours et les draps sont chang\u00e9s tous les trois jours.<\/p>\n<p>Nous disposons d&rsquo;un service de consigne pour les bagages.<\/p>\n<p>Horaires d&rsquo;ouverture de la terrasse de 10h \u00e0 minuit, utilisation du jacuzzi et du sauna de 10h \u00e0 20h, gratuite pour nos clients directs.<\/p>\n<h3>A votre arriv\u00e9e&#8230;<\/h3>\n<h4>\u00c0 quelle heure puis-je occuper ma chambre et quand puis-je la quitter ?<\/h4>\n<p>L&rsquo;heure d&rsquo;arriv\u00e9e dans les chambres est \u00e0 partir de 14 heures et l&rsquo;heure de d\u00e9part \u00e0 11 heures.<\/p>\n<p>Il y a quelques taxes suppl\u00e9mentaires de la Communaut\u00e9 Autonome : Lors de l&rsquo;enregistrement \u00e0 la r\u00e9ception, une taxe touristique doit \u00eatre pay\u00e9e par toutes les personnes s\u00e9journant dans notre h\u00f4tel. Les enfants de moins de 17 ans sont exempt\u00e9s s&rsquo;ils poss\u00e8dent un livret de famille et si leurs tuteurs remplissent le formulaire \u00ab\u00a0declaraci\u00f3n responsable\u00a0\u00bb (d\u00e9claration responsable). <\/p>\n<p>L&rsquo;heure limite de d\u00e9part est fix\u00e9e \u00e0 11h00. Si vous souhaitez effectuer un d\u00e9part tardif, veuillez consulter la r\u00e9ception pour savoir si c&rsquo;est possible ce jour-l\u00e0. Si cela est possible, vous pouvez quitter votre chambre plus tard que l&rsquo;heure habituelle, moyennant un suppl\u00e9ment.  <\/p>\n<h3>Enfants : Jusqu&rsquo;\u00e0 quel \u00e2ge les enfants peuvent-ils s\u00e9journer gratuitement ? <\/h3>\n<p>Les enfants de moins de 2 ans s\u00e9journent \u00e0 titre gracieux. Si vous avez besoin d&rsquo;un lit b\u00e9b\u00e9, veuillez v\u00e9rifier la disponibilit\u00e9 en fonction des dates. <\/p>\n<p>Les mineurs doivent \u00eatre sous la surveillance d&rsquo;un adulte \u00e0 tout moment.<\/p>\n<p>Le nombre maximum d&rsquo;enfants par chambre est de deux et peut varier en fonction de la taille de la chambre. Les enfants de 2 \u00e0 10 ans b\u00e9n\u00e9ficient de r\u00e9ductions et de la gratuit\u00e9 en fonction des dates d&rsquo;h\u00e9bergement. <\/p>\n<h3>Chambres et autres services<\/h3>\n<h4>O\u00f9 puis-je trouver des informations d\u00e9taill\u00e9es sur les chambres ?<\/h4>\n<p>De type familial, Suites et individuelles, ext\u00e9rieures et int\u00e9rieures, chaque chambre est \u00e9quip\u00e9e et con\u00e7ue pour vous offrir confort et calme. Pour plus d&rsquo;informations, <a href=\"https:\/\/hotelpresidentsalou.com\/fr\/nos-chambres\/\">consultez nos chambres<\/a>. <\/p>\n<h4>L&rsquo;h\u00f4tel accepte-t-il les animaux domestiques ?<\/h4>\n<p>Actuellement, nous n&rsquo;acceptons pas les animaux dans notre h\u00f4tel (\u00e0 l&rsquo;exception des chiens d&rsquo;aveugle).<\/p>\n<h3>Restaurant<\/h3>\n<p>Nous proposons un petit-d\u00e9jeuner buffet tous les jours, de 8h \u00e0 10h.<\/p>\n<p>Si vous avez des restrictions alimentaires, veuillez les indiquer lors de la r\u00e9servation ou \u00e0 la r\u00e9ception \u00e0 votre arriv\u00e9e. Nous vous proposerons d&rsquo;autres options alimentaires.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-overlay\" style=\"background:#fcfbf1\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_bottom type_default stacking_default\" style=\"--gap:1.3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_bottom type_default stacking_default\" style=\"--gap:1.3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_5eeb46d6 has_text_color\"><div class=\"wpb_wrapper\"><h2 class=\"w-text\">Vous avez<br \/>\nbesoin de plus<br \/>\nd&rsquo;informations?<\/h2>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\">R\u00c9SERVATIONS \u00c0 L&rsquo;AVANCE, GROUPES, &#8230;<br \/>\n\u00e0 l&rsquo;h\u00f4tel President, nous sommes \u00e0 votre disposition.<\/p>\n<p style=\"text-align: left;\"><strong>Envoyez votre message via le formulaire<br \/>\net nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais<br \/>\nde mani\u00e8re personnalis\u00e9e.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f852-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"852\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/913#wpcf7-f852-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"852\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f852-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nom *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Courriel *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Message *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-132\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-132\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><p class=\"rgpd\">J'ai lu et j'accepte la <a href=\"\/politica-de-privacidad\/\">+ Politique de confidentialit\u00e9 et de protection des donn\u00e9es.<\/a><\/p><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<div class=\"rgpd\">\n\t<p>Protection des donn\u00e9es RGPDUE 2016\/679 - LOPDGDD 3\/2018<br \/>\nResponsable du traitement : Top Salou S.L<br \/>\nFinalit\u00e9 : gestion client, comptable, fiscale et administrative, publicit\u00e9 et prospection commerciale.<br \/>\nL\u00e9gitimit\u00e9 : l'utilisation des donn\u00e9es que vous fournissez est l\u00e9gitime car vous nous donnez votre consentement ou l'autorisation d'utiliser vos donn\u00e9es.<br \/>\nConsentement : consentement non \u00e9quivoque et sp\u00e9cifique donn\u00e9 par la personne concern\u00e9e. 5. Destinataires : les donn\u00e9es ne seront pas transf\u00e9r\u00e9es \u00e0 des tiers, sauf obligation l\u00e9gale.<br \/>\nDroits : acc\u00e8s, rectification et suppression des donn\u00e9es, ainsi que d'autres droits tels qu'expliqu\u00e9s dans les <a href=\"\/politica-de-privacidad\/\">+informations compl\u00e9mentaires RGPDUE.<\/a><br \/>\nVous pouvez consulter notre <a href=\"\/politica-de-privacidad\/\">+politique de confidentialit\u00e9 et de protection des donn\u00e9es<\/a> ici.\n\t<\/p>\n<\/div>\n<hr \/>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVOYER\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"ADULTES 1 2 3 4 ENFANTS 1 2 3 4 Questions fr\u00e9quemment pos\u00e9esComment s&rsquo;y rendre H\u00f4tel situ\u00e9 dans une zone pi\u00e9tonne du centre de Salou, tr\u00e8s proche de tous les services, de la station de taxis, de la plage, du club nautique et de l&rsquo;arr\u00eat de bus. Si vous venez en voiture, l&rsquo;h\u00f4tel ne dispose...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-913","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quemment pos\u00e9es - Hotel President Salou<\/title>\n<meta name=\"description\" content=\"Nous r\u00e9pondons \u00e0 vos questions les plus fr\u00e9quentes sur les r\u00e9servations, les services, les horaires et bien plus encore. 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